After my first week on the job, I sat at an Executive Committee meeting and asked about whether or not there had been a panic button installed in my office. The incredulous looks on their faces and the laughter that ensued informed me that, no, there were no panic buttons in the office and why in the world would I ask such a stupid question.
I did a brief survey of some of my colleagues in the local area who confirmed that they did indeed have panic buttons in their offices too.
If you’ve every been in a hotel and tried to find HR – you’ll notice that we’re usually put down in some basement or back area. We’re usually located near the dumpster or security office or both. The walls in hotels are pretty strong and made with steel and other things that make cell phone reception impossible. So – my screaming for help will probably go unnoticed if there were an emergency.
Finally, an alarm system was installed in the two offices located within HR. They also made sure to test the buttons at the front desk – where most robberies happen at a hotel. (like it did to me way back in 1994 when a 9mm gun was pointed and cocked in my direction – so, admittedly, I’m a wee-bit sensitive to these issues.)
I will say that I have never had to pull my panic button in HR. I have accidentally bumped into it – but I like to think of those moments as “dry runs.”
Over the years in HR, I’ve been tempted to pull that button… like, when you have an applicant who constantly insists that they should be hired & starts to get all in your face & aggressive. Or when you have to terminate the person who is about three times the size of you and who is known to have quite the temper… and I think I’ve had all of those things happen to me at every hotel I’ve ever worked at – including this one.
There have been plenty of stories on the news about employees coming to their job and seeking revenge on those who have done them wrong. It’s scary.
I’m sure people don’t usually think of these things during the course of their day. I do. I try my best to maintain a respectful dialogue with all applicants, employees, and ex-employees..not only because I believe it’s the right thing to do… but because I want it to help prevent things like that from happening to my employees.
Even with that you still have people who think that it’s *my* fault they don’t work there anymore. Just this week I’ve been called ‘racist’ and that I’m preventing this person from getting another job… (I’m not doing any such thing & I’m certainly not, nor ever will be, a racist) I’ve also been told that a former manager would like to run me over with her car if she ever sees me again.
Nice, right? What other job offers those kinds of perks?